Troubleshooting

Troubleshooting and FAQ’s

 

1. Blue and/or Red LED lights are blinking quickly usually means your memory card is full. Need to delete some video files or purchase another Micro SD Card. Our glasses can support up to 32gb micro sd cards. According to the manufacturer, lights that are blinking quickly could also mean that SD card is not inserted correctly ( remove card and reinsert). When you purchase a Micro SD Card, make sure it is a Class 10 Card.

2. Computer did not recognize my sunglasses when I connected to my computers USB. First check to see if both connections at your glasses and the computer are secure. Then if file does not open, go to your “file explorer” and scroll down to the proper drive (usually says “SportDV”) and click. Of course, you can also use a SDcard adapter for your desktop.

Also Make sure you read the  QUICK START INSTRUCTIONS here

 

  I will continue to update this page as I receive ongoing questions.